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Document preview not working for doc and docx file in alfresco community 5.1

Question asked by anandhan on Oct 31, 2017
Latest reply on Oct 31, 2017 by anandhan

Document preview not working for doc and docx file, if file size is more than 4MB in alfresco community 5.1.

 

Error below:

 

2017-10-31 13:20:33,340 ERROR [org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl] [defaultAsyncAction8] Failed to execute asynchronous action: Action[ id=27d0bd9e-5df2-43c9-ae63-13aed27fd931, node=null ]: 09310037 Unsupported transformation: application/msword to application/pdf
org.alfresco.error.AlfrescoRuntimeException: 09310041 Creation of thumbnail 'doclib' failed
at org.alfresco.repo.thumbnail.CreateThumbnailActionExecuter.executeImpl(CreateThumbnailActionExecuter.java:206)
at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:267)
at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:839)
at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:740)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1$1.execute(AsynchronousActionExecutionQueueImpl.java:423)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:457)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:326)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:432)
at org.alfresco.repo.tenant.TenantUtil.runAsWork(TenantUtil.java:119)
at org.alfresco.repo.tenant.TenantUtil.runAsTenant(TenantUtil.java:88)
at org.alfresco.repo.tenant.TenantUtil$1.doWork(TenantUtil.java:62)
at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
at org.alfresco.repo.tenant.TenantUtil.runAsUserTenant(TenantUtil.java:58)
at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:435)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.alfresco.repo.content.transform.UnsupportedTransformationException: 09310037 Unsupported transformation: application/msword to application/pdf
at org.alfresco.repo.content.transform.FailoverContentTransformer.transformInternal(FailoverContentTransformer.java:194)
at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:250)
at org.alfresco.repo.content.transform.ComplexContentTransformer.transformInternal(ComplexContentTransformer.java:486)
at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:250)
at org.alfresco.repo.content.ContentServiceImpl.failoverTransformers(ContentServiceImpl.java:686)
at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:635)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:129)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:46)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:159)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy49.transform(Unknown Source)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:439)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable$1.doWork(AbstractTransformationRenderingEngine.java:1)
at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:548)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:429)
at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine$TransformationCallable.call(AbstractTransformationRenderingEngine.java:1)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)

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