AnsweredAssumed Answered

Unable to create thumbnail

Question asked by akolybelnikov on Feb 21, 2018
Latest reply on Feb 21, 2018 by akolybelnikov

Hi all, I am getting a Bad request (404) on a .docx preview rendtions request in adf-viewer.

 

Here is the error:

 

"Unable to create thumbnail 'pdf' for application/vnd.openxmlformats-officedocument.wordprocessingml.document as no transformer is currently available."

 

Could this have something to do with the server set-up? Which other reasons could that have?

 

My ACS version is 5.2.2 - enterprise.

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