AnsweredAssumed Answered

Unable to create thumbnail

Question asked by akolybelnikov on Feb 21, 2018
Latest reply on Feb 21, 2018 by akolybelnikov

Hi all, I am getting a Bad request (404) on a .docx preview rendtions request in adf-viewer.


Here is the error:


"Unable to create thumbnail 'pdf' for application/vnd.openxmlformats-officedocument.wordprocessingml.document as no transformer is currently available."


Could this have something to do with the server set-up? Which other reasons could that have?


My ACS version is 5.2.2 - enterprise.