HI, I try to login after successful installation, but it show this error : Your authentication details have not been recognized or Alfresco may not be available at this time.

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andi
Member II

HI, I try to login after successful installation, but it show this error : Your authentication details have not been recognized or Alfresco may not be available at this time.

HI, I try to login after successful  installation,  but it show  this error :  Your authentication details have not been recognized or Alfresco may not be available at this time.

2 Replies
krutik_jayswal
Senior Member II

Re: HI, I try to login after successful installation, but it show this error : Your authentication details have not been recognized or Alfresco may not be available at this time.

Please add logs from alfresco repository.This error says that your repository service is having some issues.May be it is not started or it is having some error.

jayesh_prajapat
Established Member

Re: HI, I try to login after successful installation, but it show this error : Your authentication details have not been recognized or Alfresco may not be available at this time.

Alfresco share and repo are two separate web applications hence share login page may not have idea whether alfresco is running fine or not. It may possible Alfresco has not started successfully. 
 

From log file can help you to determine whats going wrong, Search for exceptions in log file -- It will give you an idea what is going on.

 

You can also go to /alfresco instead of going to /share and log-in to admin console using admin credential (admin/admin). Once that works, check for /share and try to log-in.

Hope this will help.