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Standalone Transformation Server | Word to PDF Failure

Question asked by tlapinsk on May 5, 2018
Latest reply on May 8, 2018 by tlapinsk

We've been dealing with an assortment of Standalone Transformation Server issues since we moved to 5.2.1 in January of this year. Currently our Production Transformation Server is running fine, but we are seeing issues in the Test environment.

 

In particular, it has revolved around Word to PDF conversions (error attached to this post). Our Test and Prod environments are replicated with the following specs:

 

Alfresco Version: 5.2.1

App Server: CentOS 6.9

DB: Microsoft SQL Server 2014

Transformation Server: Windows Server 2012 R2 SP2

 

The Transformation Server is installed to spec as stated here. The documentation is actually incomplete and doesn't specify that Microsoft Office Professional Plus 2013 must be 32 bit (now installed).

 

Has anyone encountered Word to PDF (or similar) problems recently in 5.2.1 while using the Standalone Transformation Server? Or even in previous Alfresco versions?

 

Any help is much appreciated!

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