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There was an error on this page

Question asked by beheer@obec.nl on Nov 6, 2018

Almost all of the users receive an message when the try to login: There was an error on this page:

We have restarted the server, restore older backups and the problem is still there.

 

I notice the following errors on the alfrescotomcat file: 

SEVERE: Servlet.service() for servlet [Spring Surf Dispatcher Servlet] in context with path [/share] threw exception [Request processing failed; nested exception is org.springframework.extensions.surf.exception.PlatformRuntimeException: 10060000 Failed to init Request Context: Unable to initialise user during Request Context init. Probably a stale user Session.] with root cause
org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:

 

Is there someone that can tell us whats wrong and how to fix this?

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