AnsweredAssumed Answered

There was an error on this page

Question asked by on Nov 6, 2018
Latest reply on May 29, 2019 by adriannovasys

Almost all of the users receive an message when the try to login: There was an error on this page:

We have restarted the server, restore older backups and the problem is still there.


I notice the following errors on the alfrescotomcat file: 

SEVERE: Servlet.service() for servlet [Spring Surf Dispatcher Servlet] in context with path [/share] threw exception [Request processing failed; nested exception is 10060000 Failed to init Request Context: Unable to initialise user during Request Context init. Probably a stale user Session.] with root cause Unable to create user - failed to retrieve user metadata:


Is there someone that can tell us whats wrong and how to fix this?