AnsweredAssumed Answered

Site members: users not found with full name

Question asked by illingus on Feb 12, 2019
Latest reply on Feb 14, 2019 by illingus


we are experiencing a strange behavior of the user search in the site members section.

Some users are not found when typing more than 4 characters from their name.

For instance, a user named "henry":

  • If I search for "henry", the user is not found
  • If I search for "henr" (or less chars), the user IS found

I have seen the same for a few other users...

When doing the search in the admin section, it work as expected...

Have you any idea what could cause this behavior or how to investigate it?