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When I search for a user, why do I get a message saying "no user found"?

Question asked by jwiedman-nasa on Aug 4, 2019
Latest reply on Aug 6, 2019 by jwiedman-nasa

I have a new Alfresco installation set up. I'm trying to create a site, but when I try to add users, the search results turn up no one. I can go to the admin tab and find the users listed there, but I can't search for them on sites, nor can I find them when I am trying to add users to a group. I can create a group, then go user-by-user and add them to groups, but I cannot search for users in a newly established group and add them.


Any idea what I am doing wrong?