unsolvable Error message

[dsc1086]

Hello all,
We encounter a log error message that we are not able to solve. Has anybody encountered this error before?
We are using ACS 7.1 and actually I think that this could be an old config from our upgrade that causes this error.

This is the exact message that we get in our system log file :

An error has occured in the API: /alfresco/s/enterprise/admin/admin-log-settings-tail.

It responded with a status of 500 - Internal Error.

2021-10-25 10:20:18,820 ERROR [extensions.webscripts.AbstractRuntime] [http-nio-8080-exec-11] Exception from executeScript: 09250019 Wrapped Exception (with status template): 092524753 Failed to execute script 'classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js': 092524752 TypeError: Cannot read property "attributes" from undefined (classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js#57)
org.springframework.extensions.webscripts.WebScriptException: 09250019 Wrapped Exception (with status template): 092524753 Failed to execute script 'classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js': 092524752 TypeError: Cannot read property "attributes" from undefined (classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js#57)
at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1139)
at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:171)
at org.alfresco.repo.web.scripts.RepositoryContainer.lambda$transactionedExecute$2(RepositoryContainer.java:548)
at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:450)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:539)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:663)
at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:699)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScriptInternal(RepositoryContainer.java:412)
at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:308)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:399)
at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:210)
at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:131)
at org.alfresco.repo.web.scripts.AlfrescoWebScriptServlet.service(AlfrescoWebScriptServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.alfresco.module.aosmodule.service.ContextRootFilter.doFilter(ContextRootFilter.java:93)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.extensions.webscripts.servlet.SecurityHeadersFilter.doFilter(SecurityHeadersFilter.java:177)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.alfresco.web.app.servlet.ServletMetricsFilter.doFilter(ServletMetricsFilter.java:161)
at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:89)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.extensions.webscripts.servlet.CSRFFilter.doFilter(CSRFFilter.java:355)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.alfresco.web.app.servlet.ClearSecurityContextFilter.doFilter(ClearSecurityContextFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:382)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:895)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1722)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: org.alfresco.scripts.ScriptException: 092524753 Failed to execute script 'classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js': 092524752 TypeError: Cannot read property "attributes" from undefined (classpath*:alfresco/enterprise/webscripts/org/alfresco/enterprise/repository/admin/support-tools/admin-log-settings-tail.get.js#57)

Thany you very much.

[angelborroy]

Are you using Enterprise or Community version?

If that is Enterprise, probably an incompatible setting related to log settings is stored in JMX Beans.

[dsc1086]

I am using the Enterprise version.

Where exactly are these settings stored to verify if the setting is correct?

Until now I tried to disable all cutoms-log4j.properties - files by renaming to properties.TEMP and commented the jmxlogger1 - Lines in the remaining log4j.properties files. Unfortunately this did not help.

[dsc1086]

By the way : I don't need this feature.
If I can manage to disable it, that's fine for me.

[angelborroy]

That is definitively related with JMX Beans.

layoutbean = jmx.queryMBeans("log4j:appender=jmxlogger1,layout=org.alfresco.util.log.log4j.SanitizingPatternLayout");
layoutbean[0].attributes["conversionPattern"].value="%-5p %c[1] - %m%n";

It looks like "conversionPattern" attribute is missed.

Investigating how to overpass this issue.

[angelborroy]

Try adding something similar to this lines for your "jmxlogger" configuration.

###### jmxlogger appender definition #######
log4j.appender.jmxlogger1=jmxlogger.integration.log4j.JmxLogAppender
log4j.appender.jmxlogger1.layout=org.alfresco.util.log.log4j.SanitizingPatternLayout
log4j.appender.jmxlogger1.layout.ConversionPattern=%-5p [%c] [%t] %m%n
log4j.appender.jmxlogger1.ObjectName=jmxlogger:type=LogEmitterAlfresco
log4j.appender.jmxlogger1.threshold=debug
log4j.appender.jmxlogger1.serverSelection=platform

Be sure that "ConversionPattern" property is present